Effective Date: August 2026

These Terms of Service describe Our policies and procedures governing the use of the Service and explain Your rights and responsibilities when accessing or using the Service.

We use Your Personal Data to provide, operate, and improve the Service. By using the Service, You agree to the collection and use of information in accordance with these Terms of Service and our Privacy Policy.

AGE REQUIREMENTS

By using this website, you represent that you are at least 18 years of age. We do not target our services to minors, and we do not intentionally collect data from anyone under the age of 18.

SMS CONSENT DISCLOSURE

Users opt-in by use of our webform on our website, https://safenest-homemaintenance.com. By opting in, You consent to receive occasional transactional and service-related messages from SafeNest Home Maintenance related to Your account, subscription plan, or services You requested. These messages may include plan confirmations, appointment reminders, and account notifications. You may also opt-in by use of the same webform through a separate consent box to receive marketing and promotional messages that may include special offers, discounts, and service announcements. Message frequency may vary. Message and data rates may apply. Reply HELP to (713) 679-0670 for help or STOP to opt out at any time.

1. Introduction

1.1. SafeNest Home Maintenance (“We,” “Us,” “Our,” “Company”) is engaged by the Client (“You” or “Your”) to provide services in accordance with these Terms of Service (the “Agreement”).

1.2. The Company is a legally registered business organized under the laws of Texas, operating under applicable governing law.

2. Definitions

2.1. “Agreement” means these Terms of Service, including any incorporated proposal, order form, or service agreement.

2.2. “Confidential Information” means all non-public information disclosed between the parties, including but not limited to business strategies, client data, communications, and proprietary methods.

2.3. “Proposal” means any written or electronic document issued by the Company to the Client detailing the Services, fees, and applicable terms.

2.4. “Service Date” means the date the Company begins providing Services, confirmed after receipt of any required initial payment.

2.5. “Service” means the recurring home maintenance services outlined in the applicable subscription plan (Basic, Standard, or Premium) or service agreement.

3. Supply of Services

3.1. The Company provides subscription-based residential home maintenance services, including but not limited to recurring inspections, filter replacements, seasonal upkeep, minor repairs, and related maintenance services, as described in the applicable plan.

4. Client Obligations

4.1. The Client shall provide timely cooperation, access, and accurate, complete, and lawful information reasonably required for the Company to perform the Services.

4.2. The Client shall indemnify, defend, and hold the Company harmless against any losses, damages, claims, liabilities, or expenses (including reasonable legal fees) arising from inaccurate, misleading, incomplete, or unlawful information or content provided by the Client, or from the Client’s breach of this Agreement.

4.3. The Client is responsible for ensuring availability during scheduled service visits and providing safe and accessible working conditions for technicians.

5. Fees, Payments, and Refunds

5.1. The Client agrees to pay all subscription fees as outlined in the applicable plan on a recurring monthly basis. Unless otherwise stated in writing, all fees are non-refundable.

5.2. Any third-party costs, including but not limited to replacement parts, equipment, or additional services beyond the scope of the selected plan, are the sole responsibility of the Client unless otherwise specified.

5.3. Refunds, if any, are granted solely at the Company’s discretion and only in cases where the Company has materially failed to provide the Services as explicitly outlined in the Agreement.

6. Termination

6.1. This Agreement commences on the Service Date and continues on a recurring monthly basis until cancelled or terminated in accordance with this Section.

6.2. The Company may terminate this Agreement immediately upon written notice if:

• Payment remains unpaid for fifteen (15) days after written notice; or
• The Client materially breaches this Agreement and fails to cure such breach within thirty (30) days of notice.

6.3. The Client may cancel or reschedule services by contacting the Company directly, subject to scheduling availability.

6.4. The Company reserves the right to refuse or terminate Services if the Client engages in unsafe, unlawful, or abusive conduct.

7. Liability and Indemnity

7.1. To the maximum extent permitted by law, the Company’s total liability under this Agreement shall be limited to the amount paid for the specific service giving rise to the claim.

7.2. The Company shall not be liable for:

• Pre-existing property conditions or defects
• Delays due to material availability, scheduling, or external factors
• Indirect, incidental, or consequential damages including loss of use or property damage not caused by the Company’s direct negligence

7.3. The Client shall indemnify, defend, and hold harmless the Company, its employees, contractors, and affiliates from any claims, damages, losses, or liabilities arising from the Client’s use of the Services or breach of this Agreement.

8. Governing Law

8.1. This Agreement shall be governed by and construed in accordance with the laws of the State of Texas.

8.2. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts located in Texas.

8.3. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

8.4. This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements or understandings.

9. Website Terms of Service

9.1. Website Usage: The website located at https://safenest-homemaintenance.com (the “Site”) is owned and operated by the Company. By accessing or using the Site, You agree to be bound by this Agreement, the Privacy Policy, and any additional terms applicable to specific services.

9.2. Changes to Terms: The Company reserves the right to modify this Agreement at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Agreement.

9.3. Intellectual Property Rights:
Our Limited License to You: All content, materials, trademarks, and intellectual property on the Site are owned by or licensed to the Company and are provided for personal, non-commercial use only.
Your License to Us: By submitting content to the Company, You grant the Company a non-exclusive license to use such content for business purposes.

9.4. Disclaimers: The Site and Services are provided on an “as is” basis without warranties of any kind. The Company is not responsible for third-party content or services.

10. SMS COMMUNICATIONS & OPT-OUT

You may cancel SMS communications at any time by replying STOP to any message. Upon receipt of STOP, We will confirm Your opt-out status, and You will no longer receive SMS messages from Us.

To rejoin, You must opt in again through the original enrollment method.

For information about data handling and privacy practices, please review Our Privacy Policy at:
https://safenest-homemaintenance.com/privacy-policy

CONTACT US

If You have questions about these Terms of Service, contact:

SafeNest Home Maintenance
info@safenesthm.com
(713) 679-0670
https://safenest-homemaintenance.com